About this privacy policy
Mark Roberts Magician respects your privacy and is committed to handling personal information responsibly.
This privacy policy explains what information may be collected when you use this website, contact Mark directly or submit an event enquiry, and how that information may be used.
For information collected through this website and enquiries made directly about Mark Roberts Magician services, Mark Roberts is responsible for deciding how that information is used.
Information we may collect
The information collected depends on how you interact with the website.
Information you provide
When you submit an enquiry or contact Mark, you may provide information including:
- your name;
- email address;
- telephone number;
- event type;
- event date;
- venue or event location;
- approximate guest numbers; and
- details contained within your enquiry.
Technical information
Limited technical information may also be processed automatically when you use the website. This can include your IP address, browser information, server logs and security information.
This information may be used to operate, secure and troubleshoot the website, detect abuse and protect the enquiry system from automated spam.
How your information is used
Personal information may be used to:
- respond to your enquiry;
- check availability for your event;
- recommend suitable performance options;
- communicate about a potential or confirmed booking;
- provide services you have requested;
- maintain appropriate business records;
- prevent spam, fraud or misuse of the website;
- maintain the security and reliability of the website; and
- meet legal, regulatory or accounting requirements where applicable.
Information submitted through the enquiry form is not intended to be used for unrelated marketing unless you have separately agreed to receive such communications.
Lawful basis for processing
Depending on the circumstances, personal information may be processed because it is necessary to take steps at your request before entering into a contract, to perform a contract, to meet a legal obligation, or because there is a legitimate business interest in responding to enquiries and operating a secure website.
Where consent is specifically required, such as for certain non-essential cookies or electronic marketing, consent will be requested separately.
Website enquiries
The website provides an enquiry form that allows visitors to contact Mark about potential events.
Information submitted through the form is processed by the website and transmitted using an authenticated email service so that the enquiry can be received and responded to.
The form also uses security controls such as session protection, CSRF protection, hidden anti-spam fields, submission timing checks and rate limiting.
Your IP address may temporarily be processed for security and abuse-prevention purposes.
When you submit an enquiry, the website may send you an automatic confirmation email acknowledging that your enquiry has been received.
Sharing your information
Personal information is not sold to third parties.
Information may be processed by third-party services where reasonably necessary to operate the website or communicate with you.
These may include:
- website hosting providers;
- email and SMTP providers;
- website security providers;
- professional advisers where required; and
- authorities where disclosure is legally required.
Website enquiries are currently transmitted through authenticated IONOS email infrastructure.
How long information is kept
Personal information is kept only for as long as reasonably necessary for the purpose for which it was collected.
Enquiries that do not result in a booking may be retained for a reasonable period so that previous conversations can be referenced if you contact Mark again.
Information relating to confirmed bookings, payments or business transactions may need to be retained for longer where required for accounting, taxation, legal or business record-keeping purposes.
Protecting your information
Reasonable technical and organisational measures are used to protect personal information and the website against unauthorised access, misuse, alteration or loss.
Measures used by the website include encrypted HTTPS connections, authenticated email transmission, protected application files, server-side form validation and anti-spam controls.
No online system can guarantee absolute security, but appropriate precautions are taken to reduce foreseeable risks.
Cookies and similar technologies
The website may use cookies or similar technologies that are necessary for functions such as session security and form operation.
Non-essential analytics, advertising or tracking technologies should only be activated where the appropriate consent has been obtained.
More information is available in the Cookie Policy .
Your data protection rights
Depending on the circumstances, UK data protection law may give you rights concerning your personal information.
These can include the right to:
- request access to personal information held about you;
- ask for inaccurate information to be corrected;
- request deletion of information in certain circumstances;
- request restriction of processing in certain circumstances;
- object to certain types of processing;
- request portability of certain information; and
- withdraw consent where processing relies on consent.
These rights are not absolute and whether a particular right applies depends on the circumstances and the lawful basis being used.
You also have the right to raise concerns with the UK Information Commissioner's Office if you believe your personal information has been handled improperly.
External websites and services
This website contains links to external services such as Facebook, Instagram, YouTube, TikTok and WhatsApp.
Those services operate independently and have their own privacy practices. This policy does not control how third-party websites process information after you leave this website.
Embedded media or security services may also process technical information where those features are loaded or used.
Changes to this policy
This privacy policy may be updated from time to time to reflect changes to the website, services, technology or legal requirements.
The date shown at the top of this page indicates when this policy was last materially updated.
Contact about privacy
If you have a question about this privacy policy or how your information is handled, contact Mark using: